Privacy Policy

Tri Nova ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B services.

Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy.

The data controller responsible for your personal data is:

Tri Nova

Lipperkerkstraat 246

7533AJ Enschede

The Netherlands

KvK: 91972574

Email: sales@tri-nova.eu

Phone: +31 (0)6 5064 2349

We may collect the following types of information:

• Business contact information (company name, contact person name, email address, phone number)

• Company registration details (VAT number, Chamber of Commerce registration)

• Correspondence and communication records

• Order history and transaction data

• Technical data (IP address, browser type, device information)

• Website usage data through cookies and similar technologies

We only collect personal data that is necessary for conducting our B2B business relationship.

We process your personal data for the following purposes:

• Processing and fulfilling B2B orders

• Communicating with you about inquiries and orders

• Sending relevant business communications and updates

• Maintaining our business relationship

• Complying with legal and regulatory obligations

• Improving our website and services

• Fraud prevention and security

We process your personal data based on the following legal grounds under GDPR:

• Contract performance: Processing necessary to fulfill our contractual obligations

• Legitimate interests: Processing necessary for our legitimate business interests

• Legal obligation: Processing required to comply with applicable laws

• Consent: Where you have given explicit consent for specific processing activities

We may share your personal data with:

• Service providers (payment processors, shipping companies, IT service providers)

• Professional advisors (lawyers, accountants, auditors)

• Government authorities when required by law

We do not sell your personal data to third parties. When transferring data outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active business relationships: Duration of the relationship plus 2 years

• Transaction records: 7 years (Dutch fiscal requirements)

• Communication records: 3 years after last contact

After the retention period, data is securely deleted or anonymized.

You have the following rights regarding your personal data:

• Right of access: Request a copy of your personal data

• Right to rectification: Request correction of inaccurate data

• Right to erasure: Request deletion of your data ("right to be forgotten")

• Right to restrict processing: Request limitation of data processing

• Right to data portability: Receive your data in a structured format

• Right to object: Object to processing based on legitimate interests

• Right to withdraw consent: Withdraw previously given consent

To exercise these rights, please contact us at sales@tri-nova.eu. We will respond within 30 days.

Our website uses cookies and similar technologies to:

• Ensure proper website functionality (essential cookies)

• Remember your preferences (functional cookies)

• Analyze website usage and improve our services (analytics cookies)

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission

• Secure server infrastructure

• Access controls and authentication

• Regular security assessments

While we strive to protect your data, no method of transmission over the internet is 100% secure.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date.

We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Tri Nova

Lipperkerkstraat 246

7533AJ Enschede

The Netherlands

Email: sales@tri-nova.eu

Phone: +31 (0)6 5064 2349

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights have been violated.